Frequently Asked Questions
Everything you need to know about your RegalRose order.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless faulty.
Are your jewelry pieces waterproof?
While our high-quality plating is durable, we recommend removing jewelry before swimming, showering, or applying perfumes to maintain its original luster and prevent tarnishing.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Clearpay.
Do you offer gift wrapping?
Yes, all RegalRose orders arrive in our signature branded packaging. You can also add a personalized gift message at checkout for no additional cost.